Privacy Policy

Last updated: May 2026

1. Who We Are

Ace AI Advertising ("we," "us," or "our") is an AI-powered social media marketing service operated by Lakeview Enterprises LLC, doing business as Ace AI Advertising. We help small businesses create and publish social media content using artificial intelligence. Our website is aceaiadvertising.com.

2. Information We Collect

  • Account information: Name, email address, business name, and phone number provided during sign-up.
  • Business information: Market area, business type, target audience, and content preferences you share with us.
  • Social media account data: If you connect your Facebook Page or Instagram Business account, we access your page name, page ID, and permission to publish posts on your behalf.
  • Payment information: Processed securely through Stripe. We do not store credit card numbers.
  • Usage data: AI generation activity, content approval history, and AI credit usage.
  • Media files: Photos and videos you upload for use in your social media content.

3. How We Use Your Information

  • To generate and publish AI social media content on your behalf.
  • To manage your account, billing, and subscription.
  • To send you content for approval before publishing.
  • To communicate service updates and account notifications.
  • To improve our AI models and service quality (using anonymized data only).

4. Facebook & Instagram Data

When you connect your Facebook Page or Instagram Business account, we use Meta's APIs to publish content on your behalf. Specifically:

  • We access your Facebook Pages list to let you select which Page to connect.
  • We publish posts to your Facebook Page and Instagram account only when you approve them.
  • We read post engagement data (likes, reach) to provide analytics.
  • We do not sell or share your Facebook or Instagram data with third parties.
  • You can disconnect your Facebook/Instagram at any time from your account settings.

Our use of Meta data complies with the Meta Platform Terms.

5. SMS & Mobile Communications

If you provide your mobile phone number and opt in to receive text messages:

  • We will never sell, rent, or share your mobile phone number with third parties for their marketing purposes.
  • Your phone number is used solely to send you messages from the business you opted in with.
  • Message frequency varies; typically 2–4 messages per month per business you subscribe to.
  • Message and data rates may apply depending on your carrier and plan.
  • You may opt out at any time by replying STOP to any message.
  • For help, reply HELP to any message or contact us at mail@aceaiadvertising.com.
  • Consent to receive texts is not a condition of purchasing any goods or services.

SMS messages are sent via Twilio. Your phone number is stored securely and is not shared with Twilio for any purpose beyond delivering your messages.

6. Data Sharing

We do not sell your personal information. We share data only with:

  • Stripe — payment processing
  • Anthropic (Claude) — AI content generation (business context only, no personal data)
  • Google (Gemini) — AI image and video generation
  • Meta Platforms — to publish content to your connected Pages
  • Twilio — SMS/text message delivery only
  • SendGrid — email campaign delivery only

7. Data Retention

We retain your account data for as long as your subscription is active. After cancellation, data is retained for 90 days then deleted. You may request deletion at any time.

8. Your Rights

  • Access or export your data at any time by contacting us.
  • Request deletion of your data — see our Data Deletion page.
  • Disconnect your Facebook/Instagram at any time from account settings.

9. Contact Us

For privacy questions or data requests, contact us at mail@aceaiadvertising.com.